engagement with
omnichannel experiences
Beghou draws on deep domain knowledge, advanced data analytics expertise and powerful technology to construct robust and successful omnichannel programs for life sciences companies.
The Beghou team helps life sciences companies build and execute end-to-end omnichannel solutions, from assessing organizational readiness to deploying omnichannel orchestration and measurement programs. Leveraging a mix of commercial consulting experience, analytics expertise, and data and technology solutions, we accompany life sciences companies along their omnichannel journeys and help them successfully engage customers.
We help you assess what level of organizational transformation you need in order to become omnichannel-ready. Then, we help you identify the essential people, process and technology elements of an omnichannel program.
This assessment and transformation work includes:
- Omnichannel maturity mapping
- Platform development
- Roadmap design and KPI development
Build your end-to-end omnichannel strategy with Beghou. We help you identify key success factors, untapped opportunities, and optimal approaches to messaging and content.
Omnichannel program design and development includes:
- Channel and content planning
- Competitive benchmarking
- Omnichannel engagement model development
We help you drive meaningful customer engagement with the right messages through the right channels at the right time. We enable you to translate field feedback into insights and action and optimize programs to maximize results.
This support includes:
- Omnichannel orchestration
- Dynamic targeting
- Promotional response modeling and CX measurement
- Generate insights.
- Trigger and coordinate action.
- Deliver engaging content.
- Ensure an orchestrated customer experience.
- Generate insights.
- Trigger and coordinate action.
- Deliver engaging content.
- Ensure an orchestrated customer experience.
Customer Engagement?